ECOFITNESS

Definitions & Interpretation

• “Facilities” means the gym, equipment, locker rooms, studios and any other areas operated by Eco-Fitness.
• “Services” means fitness training, group classes, personal training, wellness programs and other services offered by Eco-Fitness from time to time.
• “Staff” means employees, trainers, contractors and agents of Eco-Fitness.
• “Agreement” means this document together with the Membership Form, Ecofitness Rules and any addenda.

Headings are for convenience only and shall not affect interpretation.

General Terms and Conditions

The terms and conditions contained herein apply equally to all members as well as guests. By activating your membership, you accede that:

• Members must register for our services using accurate information, provide your current mobile number, accurate address amongst other information and if you change it, update your mobile phone number through the front desk or any application that allows for same.
• You must use our services according to our Terms and posted policies and must comply with the best standards of behavior within any of our facilities. Inappropriate behavior will be dealt with at our discretion, including account suspension, revocation of membership across all branches, and termination of access without refund.
• You are responsible for keeping your device and your Ecofitness account on the App safe and secure, and you must notify us promptly of any unauthorized use or security breach.
• Members are strictly prohibited from making payments to, patronizing, or engaging any member of staff outside the scope of duties/functions and services offered by Ecofitness.
• You use our facilities and services at your own risk. We provide our services as-is without express or implied warranties. You release and indemnify us, our staff, subsidiaries, affiliates, and agents from any claims or damages.
• Unless a mutually executed agreement states otherwise, our Terms make up the entire agreement between you and us, superseding prior agreements.
• If you created an account for a member under 18 and allow them to use our Services, you are subject to these Terms and responsible for your child’s activity on our App, Services and facilities.
• We may amend or update these Terms from time to time via mail, SMS, verbally, or prints around our facility.

Subscriptions & Payments

• Advance Payment: All membership fees shall be paid in advance through the Ecofitness dedicated App and are non-refundable except as expressly stated.
• You acknowledge that Ecofitness shall be responsible for ONLY transactions made to her designated accounts. Do NOT pay any monies to our Trainers or Staff. Doing so may lead to membership cancellation and ban.
• Subscription starts reading immediately when it is activated.
• Access into the gym is only through the Ecofitness App.

Activation Steps

1. Download the “ECOFITNESS” App through the App store or Play store.
2. Sign up with your name, email address, phone number and other requested information.
3. Fund your in-app wallet with the amount of the plan you intend to purchase or more, select a payment method (Paystack or Flutterwave) and complete payment.
4. Once payment is made, select the gym plan of your choice and confirm subscription.

Once you sign up on the App, you can no longer edit your details through the APP. To update details, send an email to [email protected] (allowed a maximum of twice a year).

Membership Hold Periods

You can place your membership on hold for a maximum period of:

• 10 Days for the Patriot plan (Quarter)
• 20 Days for the Captain plan (Bi-annual)
• 30 Days for the Fitness Guru plan (1 year)

Your membership is NOT transferable nor payment refundable. Ecofitness is at liberty to review subscription fees upwards as necessary. Renewal fees are due on or before expiry.

Personal Training (PT) Policies

• Personal training sessions will expire when the number of sessions (e.g., 12 sessions/month) are completed or when validity expires (e.g., 1 month), whichever is earlier.
• Personal Training is optional and fees are over and above gym fees. PT sessions are valid only while the gym membership is valid.
• Members must inform 24 hours in advance to cancel or reschedule a PT session.
• Each personal training session lasts for an hour; arriving late does not extend the session.
• In case of a trainer’s absence, members may request a stand-by trainer from the manager. If a trainer leaves, Ecofitness will assign a new trainer for remaining sessions.
• There shall be NO refund or transfer of personal training fees once activated or a trainer is assigned.

Facility Rules & Conduct

• Hours: Mondays – Saturdays (6:00 AM – 10:00 PM) and Sundays (3:00 PM – 8:00 PM). Subject to management discretion.
• Underage Policy: You must be 18+ to register. Parents/guardians are fully responsible for minors/wards. Bringing children into the gym or leaving them unattended is prohibited.
• Dress Code & Safety: Appropriate athletic attire and footwear must be worn at all times. Smoking, vaping, alcohol, illegal substances, abusive language, and harassment are strictly prohibited.
• Music & Environment: Members are NOT permitted to change music or volume in the gym. Excessive noise or disturbing peace is prohibited.
• CCTV & Security: The facility is equipped with 24/7 video surveillance. Tampering with CCTVs is strictly prohibited and will be treated as a security threat.
• Trading: Unauthorized trading within the facility or premises is prohibited without written agreement.
• Property & Lockers: Lockers are provided as an additional service; Ecofitness is not responsible for lost or damaged personal property. Parking is subject to availability and terms; the gym is not liable for vehicle damage or towing.

Intellectual Property & Media

Ecofitness owns all copyrights, trademarks, domains, logos, and intellectual property. Unauthorized use is prohibited.

You grant Ecofitness a non-exclusive license to use media/content uploaded or captured during activities for publicity and brand promotion across social media platforms. When making videos for personal benefit, members must comply with data privacy laws regarding other members.

Website & App Terms

You must not reverse engineer, decompile, extract code, transmit viruses, gain unauthorized access, or misuse app systems. Website and app content is provided for general information and use only, subject to change without notice.

Data Privacy & Complaints

Personal information is collected and processed in compliance with the Nigerian Data Protection Act (NDPA) and company privacy policy.

Complaints Handling: Submit complaints via email to [email protected]. We operate a 24-hour response time policy.

Dispute Resolution & Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any disputes not resolved internally may be resolved in any competent court in Nigeria where the member resides.