Terms & Conditions
ECOFITNESS' TERMS AND CONDITIONS
All reference to ‘Ecofitness’ refers to Ecofitness Hub Limited, her staff, employees, sub-contractors, agents and representatives.
Members of Ecofitness are bound, as a condition of membership, to comply with the rules set out below. This is to ensure that the facilities are properly and safely used and that all members have full advantage of them.
The terms and conditions contained herein apply equally to all members as well as and guests. By activating your membership, you accede that:
- You shall abide by the rules of conduct, behavior, dress code, equipment usage, and use of services that are displayed within the Gym and that have been provided to me.
- Ecofitness reserves the right to vary the opening hours as considered necessary for proper operation.
- You acknowledge that Ecofitness shall be responsible for ONLY transactions made to her designated accounts.
- Your subscription starts reading immediately it is activated.
- You understand that non usage of the gym does not affect any payment terms and conditions of this agreement and that Ecoftness is in no way responsible for my level of usage of the gym and I understand that it is not the responsibility of EcoFitness to notify me of my non-usage.
- You can place your membership on Hold for a maximum period of 2 weeks if and only if, your attendance has not exceeded 3 visits.
- Your membership is NOT transferrable nor payment refundable.
- Ecofitness may at their discretion block access to any member or terminate any membership agreement without notice for any non-compliance of this agreement or any behavior or action that she deems inappropriate.
- You understand that you are not permitted to bring Children into the Gym, nor permitted to leave children unattended within the facility, and that Ecofitness accepts no responsibility for children either bought into the gym or left around her facility.
- You agree that you are solely responsible for any damage which you may cause to Ecofitness, her facilities, services, products, or equipment, if such damage is caused by your willful act and/or negligence.
- Underage members- By signing on behalf of a child, you agree to be responsible for ensuring the child exercises safely, pays their membership fees and follows these Terms. Ecofitness shall not be liable to any injuries, loss, damage or death etc. in any way whatsoever.
- You understand and accept that if you provide access to the gym for a member or non-member, your membership shall immediately be canceled.
- You are aware that Ecofitness is 24/7 equipped with Video Surveillance technology which is constantly recording for the security of the gym and that the Video Surveillance can be remotely viewed at any time by the gym operator and/or security provider and shall be shared with appropriate authority id the need arises.
- You acknowledge that you are aware of the inherent risks of injury or ill health resulting from use of the equipment and from participation in exercise generally, in consideration of participation in activities within Ecofitness, you agree to release and indemnify Ecofitness and any company associated with her.
- You agree to participate in all activities at my own risk and responsibility whether supervised or not by Staff. You agree to release and hold harmless Ecofitness and any associated parties from and against all actions, which may be bought by you, knowingly or unknowingly which may lead to injury, loss, damage or death caused to you or your property in any way whatsoever.
- You fully understand and accept that locker racks are provided for your use as an additional service and that Ecofitness shall not be responsible for any loss or damage to your property when using the gym or the lockers, including; your mobile phone, wallet, headphone, bag or others.
- You are not permitted to change the music or volume of music in the gym and that Ecofitness retains full control over this system.
- Building-allotted Parking is subject to availability; members are required to follow building as well as traffic rules for Parking. Ecofitness is not responsible for any damage, theft or tow of your vehicle.
- You agree that you have consulted your physician or other health care professional before starting Training sessions to determine if it is right for your needs. Do not start a Training and/or nutrition program if your physician or health care provider advises against it.
- You understand that results, if any, from Training and/or nutrition programs may vary from person to person. Further, engaging in any Exercise, Fitness, Personal Training, or Nutrition program involves risks of injury. If you choose to follow any of Ecofitness’ Personal Training programs or nutrition recommendations, you acknowledge this and agree not to hold Ecofitness, or any other persons associated with Ecofitness responsible for any injuries or damages you may incur.
- For most people following our Training programs and methods will lead to their desired fitness goals. Kindly note, results will be affected by the effort and commitment of the individual, however, in some cases even where an individual follows our program, they may not achieve the desired results. All exercise programs depend on the individual. We, therefore, provide no warranties of any kind, express or implied.
- Any Personal Plan will have been prepared based on information provided by you. You are responsible for the accuracy of any information that you provide to us. You are responsible for informing us of any health issues or medical conditions when asking us to prepare a Personal Plan.
- Our personal training sessions will expire as the number of sessions (i.e. 12 Sessions / Month) are over or the validity is over, whichever is earlier.
- Personal Training is optional, and its fees are over and above the gym fees. Personal training sessions will be valid only till the gym membership is valid. Member needs to renew his/her membership to avail rest of personal training session.
- The personal training form must be filled and signed by the client at the start of every session.
- Member must inform 24 hours in advance if the personal training session must be canceled or rescheduled.
- Each personal training will last for an hour even if the client arrives late the session shall be finished at its stipulated time. This is subject to 26 above.
- In case of the absence of your personal trainer, the client can request the Manager to assign a stand-by Trainer of the same level for a few sessions. These sessions will be counted as personal training sessions.
- In case the personal Trainer assigned to you leaves the job or is not able to attend your training, Ecofitness shall assign you a new Trainer of the same level for the remaining sessions.
- There shall be no refund or transfer of personal training policy.
- Ecofitness has systems in place to monitor the attendance and duration of time spent on each visit to the gym and shall share with relevant Authority if need arises.
- WEBSITE TERMS AND CONDITIONS
- This agreement applies to all customers who make a purchase either at the gym or via Ecofitness website, or any website that has Ecofitness products on it and refers to these terms and conditions, or any other avenue that Ecofitness uses for retail purposes provided the other avenue refers to these terms and conditions.
- The content of the pages of Ecofitness’ website is for your general information and use only. All contents are subject to change without notice.
- Neither Ecofitness nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found on this website. Where we, Ecofitness, make our best endeavors to avoid errors, you acknowledge that such information on this website may from time to time contain inaccuracies and we expressly exclude liability for any such situation where this may occur.
- Your use of any information or materials on this website is entirely at your own risk, for which Ecofitness shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific requirements.
- Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
- You may not create a link to this website from another website or document without prior written consent.
- COMPLAINTS HANDLING
- Please submit any complaints via email to [email protected] Please include all details relating to your complaint. We will do all that is reasonably and practicably possible to assess the merits of the complaint and respond within a reasonable timeframe. If you feel that your complaint is not resolved, or you are not satisfied then try contacting the Head Office via the “Contact Us” link on our website.
- RESPONSE TIME
- We operate a 24 hour response time policy. We will make sure that someone from our team will reply to your email/inquire within 24 hours.
- APPLICABLE LAWS
- Your use of this website, any Ecofitness gym or facility, and any dispute arising from such use are subject to the laws of Nigeria.
- I agree that I have read and understood the Terms & conditions provided above and shall adhere diligently to the above.