Terms and Conditions

ECOFITNESS HUB NIGERIA

GENERAL

1. All members shall abide by the rules of conduct, behavior, dress code, equipment usage, and use of services that are displayed within the Gym and that have been provided.
2. Ecofitness reserves the right to vary the opening hours as considered necessary for proper operation.
3. Ecofitness management has the right to make adjustments to the prices or fees when deemed necessary.
4. Membership is NOT transferrable nor payment refundable.
5. Ecofitness shall be responsible for ONLY transactions made to her designated accounts.
6. Ecofitness may at their discretion block access to any member or terminate any membership agreement without notice for non-compliance with this agreement, misconduct, any behavior or action that she deems inappropriate.
7. Members are solely responsible for damages caused to Ecofitness, her facilities, services, products, or equipment, if such damage is caused by willful act and/or negligence.
8. Non usage of the gym does not affect any payment terms and conditions of this agreement and Ecofitness is in no way responsible for the level of usage of the gym more so it’s not the responsibility of EcoFitness to notify members of their non-usage.
9. Membership subscriptions starts reading upon activation.
10. Underage members: By signing on behalf of a child, you agree to be responsible for ensuring the child exercises safely, pays their membership fees and follows these Terms. Ecofitness shall not be liable to any injuries, loss, damage or death etc. in any way whatsoever.
11. Providing access to the gym for a member or non-member results in immediate membership cancellation.
12. Ecofitness is 24/7 equipped with Video Surveillance technology which is constantly recording for the security of the gym and the Video Surveillance can be remotely viewed at any time by the gym operator and/or security provider and shall be shared with appropriate authority if the need arises.
13. Building-allotted Parking is subject to availability; members are required to follow building as well as traffic rules for Parking. Ecofitness is not responsible for any damage, theft or tow of your vehicle.
14. All activities participated in by members are at their own risk and responsibility, whether supervised or not by Staff. Ecofitness and any associated parties shall be free from and against all actions, which may be bought by you, knowingly or unknowingly which may lead to injury, loss, damage or death caused to you or your property in any way whatsoever.
15. Members are not permitted to change the music or alter its volume in the gym. Ecofitness retains full control over this system.
16. Temporary lockers are provided as an additional service for members and guests. Ecofitness shall not be responsible for any loss or damage to your property while using the gym or lockers.
17. Children are not permitted into the Gym, nor permitted to be left unattended within the facility. Therefore, Ecofitness accepts no responsibility for children either bought into the gym or left around her facility.
18. Ecofitness recommends that consultation with a physician or other health care professional be carried out before starting a Training session. Do not start a Training and/or nutrition program if your physician or health care provider advises against it.
19. There are inherent risks of injury or ill health resulting from use of equipment and from participation in exercise generally. In consideration of participation in activities within Ecofitness, you agree to release and indemnify Ecofitness and any company associated with her.
20. Ecofitness has systems in place to monitor the attendance and duration of time spent on each visit to the gym and shall share with relevant Authority if need arises.

FREEZING

21. Membership plans can be frozen for a maximum period of 2 weeks if and only if your attendance has not exceeded 3 visits, with exemptions to our pilot and tourist plans.

PERSONAL TRAINING

22. Personal Training is optional, and its fees are over and above the gym fees. Personal training sessions will be valid only till the gym membership is valid. Member needs to renew his/her membership to avail rest of personal training session.
23. The personal training form must be filled and signed by the client at the start of every session.
24. There shall be no refund or transfer of personal training policy.
25. In an event where the availability of a personal Trainer assigned to a member can’t be traced, Ecofitness shall assign a new Trainer of the same level for the remaining sessions or the client can request the Manager to assign a stand-by Trainer for a few sessions. These sessions will be counted as personal training sessions.
26. Our personal training sessions will expire as the number of sessions (i.e. 12 Sessions / Month) are over or the validity is over, whichever is earlier.
27. Member must inform 24 hours in advance if the personal training session must be canceled or rescheduled.
28. Each personal training will last for an hour even if the client arrives late the session shall be finished at its stipulated time. This is subject to section 27 above.
29. Results, if any, from Training and/or nutrition programs may vary from person to person. Further, engaging in any Exercise, Fitness, Personal Training, or Nutrition program involves risks of injury. By following any of Ecofitness’ Personal Training programs or nutrition recommendations, you acknowledge this and agree not to hold Ecofitness, or any other persons associated with Ecofitness responsible for any injuries or damages you may incur.
30. Kindly note that results are affected by the effort and commitment of the individual, however, in some cases even where an individual follows our program, they may not achieve the desired results. All exercise programs depend on the individual. We, therefore, provide no warranties of any kind, express or implied.
31. Any Personal Plan will have been prepared based on information provided by you. Ecofitness shares no responsibility for the accuracy of any information that you provide to us. You are responsible for informing us of any health issues or medical conditions when asking us to prepare a Personal Plan.

WEBSITE TERMS AND CONDITIONS

32. This agreement applies to all customers who make a purchase either at the gym or via Ecofitness website, or any website that has Ecofitness products on it and refers to these terms and conditions, or any other avenue that Ecofitness uses for retail purposes provided the other avenue refers to these terms and conditions.
33. The content of the pages of Ecofitness’ website is for your general information and use only. All contents are subject to change without notice.
34. Neither Ecofitness nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found on this website. Where we, Ecofitness, make our best endeavors to avoid errors, you acknowledge that such information on this website may from time to time contain inaccuracies and we expressly exclude liability for any such situation where this may occur.
35. Your use of any information or materials on this website is entirely at your own risk, for which Ecofitness shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific requirements.
36. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
37. You may not create a link to this website from another website or document without prior written consent.

COMPLAINTS HANDLING

38. Please submit any complaints via email to [email protected]. Please include all details relating to your complaint. We will do all that is reasonably and practicably possible to assess the merits of the complaint and respond within a reasonable timeframe. If you feel that your complaint is not resolved, or you are not satisfied then try contacting the Head Office via the “Contact Us” link on our website.

RESPONSE TIME

39. Ecofitness operates on a 24-hour response time policy. A member of our team is always on standby to reply to your email/inquire within 24 hours.

APPLICABLE LAWS

40. Your use of this website, any Ecofitness gym or facility, and any dispute arising from such use are subject to the laws of Nigeria.

DATA PRIVACY CLAUSE

41. The personal information that you provide in this form will be collected and processed in accordance with our company’s privacy policy and in compliance with the Nigerian Data Protection Act (NDPA) and other applicable laws. You can access a full copy of our privacy policy on our website at www.ecofitnesshub.com

Agreement

I agree that I have read and understood the Terms and Conditions provided above and shall adhere diligently to the above.